We have redesigned the Registered organisations section of our website. This work supports the transfer of the registered organisation functions to our General Manager following the commencement of the Fair Work Amendment (Secure Jobs Better Pay) Act 2022 on March 6 2023.
The aim is to provide you with a single location for all registered organisation resources. This includes information from the former Registered Organisation Commission website. We have maintained key user journeys and information, but it is not a like for like replacement.
We have undertaken a significant redesign and rebuild of the content and applied modern best practice principles for website design, user experience and plain language. The result is a more consistent experience across our website. It continues our commitment to providing all our users with the right information, at the right time and in the right format.
What has changed
The navigation structure in the Registered organisations menu on the website has changed. We have added new navigation items to incorporate the new functions that commenced 6 March 2023. Our regular users will find the navigation familiar. However, there are some tweaks to better align information and provide you with a more seamless experience.
In applying best practice principles, we have ensured the website supports modern user behaviour and is mobile-ready. This has seen a reduction in PDF downloads and an increase in webpage content. The result is information that is consistent with our broader website and more:
- accessible
- findable
- readable
- useable.
We have left some information on the previous website platform – regorgs.fwc.gov.au. This includes some education material, the compliance calculator and the documents relating to individual organisations. We have linked to this content from the webpages throughout the registered organisation section. This will help with the transition process. It also provides us an opportunity for us to take your feedback and explore further improvements.
Next steps
We are developing a new interface for registered organisations documents. All existing documents will be integrated with the new interface. This will replace the existing Find a registered organisation feature and provide you with an enhanced search experience. Our aim is to release this product in 2024.
We encourage you to provide feedback so we can improve your experience with us. Our website is designed for you. At the bottom of every page is a feedback form. You can also contact us if you have any suggestions on improvements.
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